Our returns period is extended from the date you receive your order.
We aim to process all orders within 14 working days, however in some cases, this may be extended to 30 working days, due to this busy time of year.
*Returns from outside the UK and US may be subject to a return fee. This cost is calculated in our returns portal.
Contact us at sales@zljewels.com for questions related to refunds and returns.
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